ELECTRIC DEPARTMENT

The Electric Department, headed by Chief Line Worker Jason J. Juneau is located at the Village garage at 1 Lily Avenue. The Department consists of two Line Workers.  The Department shares the garage with the Public Works Department.

The Rouses Point Municipal Electric System was formed on February 1, 1903.  The Village Board are the officers of the System.  All energy sold is purchased from the New York Power Authority and the New York Municipal Power Agency.

Approximately 95% of the Village's electric utilities are underground. 

To contact Electric Department Personnel, you may call the department at 518-297-5502, ext. 314 or by e-mail at electric@rousespointny.com 


ELECTRIC RATES  

CONSUMER COMPLAINTS

Customers who have a complaint or contested electric bill can contact the Village of Rouses Point at 139 Lake Street, PO Box 185, Rouses Point, NY 12979 or call 518-297-5502 or by email.  Please click STAFF DIRECTORY for telephone extensions and email addresses of persons who will help to resolve the issue.

For consumer electric complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS). 
DPS complaints may be directed as follows:  Website: www.dps.ny.gov/complaints;  Phone: DPS Helpline at 1-800-342-3355 (M-Th, 7:30am - 7:30pm, F 7:30am-7:00pm); or Mail:  Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223


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