UTILITY RATES
All rate schedules, tariffs and other charges are available for inspection at the Village Business Office anytime, Monday through Friday from 7:30am - 4:00pm or click below for the current Village Utility Rates.
- Sewer Rates (Effective 6/1/22)
- Water Rates (Effective 6/1/22)
- Electric Tariffs
- Concurrence Tariffs
- Rule IX of the NYMPA Generic Tariff (Purchased Power Adjustment)
NOTE: The PPAC rate various monthly. The PPA charge includes supplemental power (when purchased) plus charges for transmitting the power, ancillary charges, loss factors and other miscellaneous charges when applied. - Utility Bill (Page 2)
CONSUMER COMPLAINTS
Customers who have a complaint or contested electric bill can contact the Village of Rouses Point at 139 Lake Street, PO Box 185, Rouses Point, NY 12979 or call 518-297-5502 or by email. Please click STAFF DIRECTORY for telephone extensions and email addresses of persons who will help to resolve the issue.
For consumer electric complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS).
DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS Helpline at 1-800-342-3355 (M-Th 7:30am - 7:30pm, F 7:30am-7:00pm); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
NOTICES
- Department of Public Service Law 66-P (October 2020)